Privacy Policy

Privacy Policy
Effective Date: February 6, 2025

Introduction

Southern Exteriors (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit www.southernexteriors.co (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our Website, submitting contact forms, or communicating with us via phone, text, or email, you consent to this Privacy Policy, including our compliance with the Telephone Consumer Protection Act (TCPA) and other applicable laws. If you do not agree with our policies and practices, please do not use our Website.

We may update this Privacy Policy periodically. Your continued use of the Website after any modifications constitutes your acceptance of the changes.

Information We Collect

We collect various types of information, including:

• Personal Information – Name, phone number, email address, mailing address, and any other information that identifies you.
• Technical Information – IP address, browser type, device information, and cookies for analytics and website performance.
• Usage Data – Details about how you use our Website, including time spent, pages visited, and interactions.

How We Collect Information

We collect information:

• Directly from you when you fill out a form, request a quote, sign up for services, or communicate with us.
• Automatically via cookies and tracking technologies when you browse our Website.
• From third parties such as business partners and marketing platforms.
  

How We Use Your Information

We may use your information to:

• Provide our services, including roofing, siding, gutters, windows, and doors.
• Respond to inquiries and communicate with you regarding service requests.
• Send promotional offers, updates, and marketing communications.
• Improve our Website, customer service, and overall user experience.
• Comply with legal obligations and protect against fraud.

TCPA Compliance & Your Consent to Communications

By providing your phone number or email address, you expressly consent to receive calls, text messages, emails, and pre-recorded/artificial voice messages from Southern Exteriors at the number provided, including via autodialer or automated systems, even if your number is on a state or federal Do Not Call list.

Message frequency may vary based on your interactions with us.

Standard message and data rates may apply.

Your consent is not a condition of purchase.

We respect your privacy and will not share your mobile number or consent to receive messages with any third parties for marketing purposes.

Opting Out

To stop receiving text messages, reply STOP at any time.

To stop receiving marketing emails, click unsubscribe in the email footer.

To opt out of phone calls, contact us at contact@sidingandgutters.com or call 877-9-SOUTHERN.

Disclosure of Your Information

We are committed to protecting your privacy and maintaining the confidentiality of your personal information. We do not sell, trade, rent, or share your personal information, including phone numbers and consent data, with third parties, affiliates, or partners for marketing or promotional purposes.

We may only share your information in the following limited circumstances:

• With service providers who assist us in operating our business and providing our services, subject to strict confidentiality agreements.
• To comply with legal obligations, enforce our policies, or respond to legal requests.
• In the event of a merger, acquisition, or sale of all or a portion of our assets, with the acquiring entity, subject to their compliance with this privacy policy.
  

These third parties are prohibited from using your personal information for any purpose other than to provide these services to us.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Privacy Rights & Choices

You have the right to:

• Request access, corrections, or deletion of your personal information.
• Opt-out of marketing communications at any time.
• Manage cookies and tracking technologies through your browser settings.

For requests, email contact@sidingandgutters.com or call 877-9-SOUTHERN.

Security Measures

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will post changes on our website, and the updated policy will indicate the effective date.

Contact Information

For questions or concerns about this Privacy Policy or our practices, contact us at:

contact@sidingandgutters.com

877-9-SOUTHERN

101 Bunch Rd., Jackson, Ga 30233